Terms of Service
By using the services offered by The Oasis Bliss, you agree to the following eligibility requirements:
1. Age Requirements:
You must be at least 18 years of age to use our services. By using our services, you represent that you are 18 years of age or older.
2. Geographical Limitations:
Our services are primarily intended for customers within the United Kingdom. Our primary focus is on serving customers within the UK.
3. Compliance with Applicable Law:
You are responsible for ensuring that your use of our services follows all applicable laws and regulations in your jurisdiction.
4. Account Registration:
Some service on our platform may require you to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up-todate.
5. Prohibited used:
You are not eligible to use our services if you have been banned or suspended from our platforms for violations of our terms of service or for any other reason.
6. Commercial Use:
Our services are intended for personal and non-commercial use. If you intend to use our services for commercial purposes, please contact us to inquire about business solutions.
7. Acceptance of Terms:
By using our services, you acknowledge that you have read, understood, and agree to abide by our Terms of Service.
Privacy
To review our privacy practices, please refer to our Privacy Policy Page. The page provides information on how The Oasis Bliss collects, uses, maintains and protects information provided by their customers when you use our website.
Language:
We appreciate your cooperation in using English for our website and all forms of communication.
Placing an Order and Acceptance:
1. Order Placement:
When you place an order through The Oasis Bliss platform, you are making an offer to purchase the specified products in accordance with these Terms of Service.
2. Order Confirmation:
Upon receipt of your order, we will send you an email confirming the details of your order. This email confirmation is not an acceptance of your order, but rather a notification that we received your request.
3. Order Acceptance:
Your order becomes legally binding once we have accepted it and dispatched the products. We reserve the right to accept and decline orders at our discretion. Reasons for order rejection may include but not limited to:
• Product unavailability
• Inaccuracies or errors in product description or pricing.
• Suspicion of fraudulent or unauthorised activity
4. Acceptance Notification:
If we accept your order, we will send a confirmation email indication that the products have been dispatched. This email serves as the order acceptance and initiates the contract between you and The Oasis Bliss.
5. Cancellation, Returns and Modification:
At The Oasis Bliss, we understand that your shopping experience may require flexibility. Our Cancellation, Returns, and Modification Procedure is designed to provide clear guidance on these aspects to ensure your satisfaction with our products and services.
• Cancellations:
If you need to cancel an order, please consult our Cancellation Policy for details on eligibility, timing, and the steps to request a cancellation. We strive to accommodate your needs when possible.
• Returns:
We stand by the quality of our products, but if you encounter an issue, our Returns Policy outlines the conditions under which we accept returns. It also provides a step-by-step guide for initiating a return.
• Modifications:
We understand that circumstances can change. For changes to your order, please refer to our Modification Policy, which clarifies the conditions and process for adjusting your order.
We are committed to providing a straightforward and efficient process for cancellations, returns, and order modifications. Your cooperation in adhering to these policies ensures a positive shopping experience with The Oasis Bliss.
By using our services, you acknowledge that you have read, understood, and agreed to the terms outlined in our Cancellation, Returns, and Modification Procedure.
6. Pricing and Payment:
Pricing details, including applicable taxes and shipping charges, will be provided during the checkout process. Payment is required upon order acceptance.
7. Product Availability:
Product availability is subject to change and may vary. If a product you ordered becomes unavailable, we will notify you and offer alternatives or refund, as appropriate.
8. Errors and Inaccuracies:
We make every effort to ensure that the information provided on our website is accurate and up-todate. In the event of any errors or inaccuracies in product descriptions, pricing, or availability, we reserve the right to correct and modify the information as needed
9. Customer Assistance:
If you have any questions or require assistance with your order, please contact our Customer Service Team at customerservice@theoasisbliss.co.uk
By placing an order through our platform, you acknowledge that you have read and agree to these Terms of Service.
User Account:
1. Account Registration:
To access certain features and services on The Oasis Bliss Platform, you may be required to create a user account. During the registration process, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials.
2. Account Usage:
Your user account is for your personal use only. You may not share or transfer your account to others. You are responsible for all activities conducted through your account.
3. Minors:
Our services are intended for individuals who are at least 18 years of age. If you are under 18, you may only use our platform with the consent and supervision of a parent or legal guardian.
4. Account Security:
You are responsible for safeguarding your account information, including username and password. If you suspect unauthorised access or any breach, please notify us immediately on customerservice@theoasisbliss.co.uk
5. Account Termination:
We reserve the right to terminate or suspend user accounts at our discretion, especially if we have reason to believe that a user has violated these Terms of Services or engaged in inappropriate conduct. You may also request account termination by contacting our Customer Service team on customerservice@theoasisbliss.co.uk.
6. Data Privacy:
We value your privacy. Your account information is subject to our Privacy Policy, which outlines how we collect, use and protect your personal data. By using our services, you consent to our data practices as described in the Privacy Policy.
7. Communications:
By creating a user account, you agree to receive account – related communications from us, which may include order updates, service announcements, and other transactional messages.
8. Account Deletion:
If you wish to delete your account, please contact our customer service team on customerservice@theoasisbliss.co.uk Deletion of your account will be subject to our data retention policies, and certain information may be retained as required by law.
9. Username and Content:
Your user name, profile information, and any content you post on our platform should adhere to our Content Guidelines. We reserve the right to remove or modify content that violates our guidelines or these Terms of Service.
By creating and using a user account on our platform, you acknowledge that you have read and agreed to the Terms of Service.
Payment:
1. Pricing and Payment:
Pricing for products on The Oasis Bliss is provided when viewing products and during checkout process. However, during checkout you will be able to view product prices, applicable taxes, and shipping charges. By placing an order, you agree to pay the total amount specified during the checkout process.
2. Payment Methods:
We accept various payment methods, including credit/debit cards, Apple pay and Google pay. Payment methods available may vary depending on location and nature of payment.
3. Payment Authorisation:
By providing payment information, you authorise us to charge your selected payment method for the total order amount. You also authorise us to store and use your payment information in accordance with our Privacy Policy.
4. Payment Security:
We take data security seriously. Your payment information is encrypted and securely processed. We do not store or have access to your full payment card details.
5. Order Confirmation:
Upon successful payment authorisation, you will receive an order confirmation email. This email serves as a receipt and indicates that your payment has been accepted.
6. Billing Discrepancies:
If you believe there is a billing discrepancy or unauthorised charge on your account, please contact our customer service team promptly for assistance on customerservice@theoasisbliss.co.uk
7. Refunds:
If a refund is applicable due to order cancellation, return, or other circumstances, the amount will be credited back to the original payment method used for the purchase. Please refer to our Refund Policy for specific details.
8. Payment Failures:
In the event of a payment failure, your order may not be processed or fulfilled. You will be notified of the issue and provided with instructions to address the payment failure.
9. Currency and Pricing Errors:
We make every effort to ensure accurate pricing, but errors may occur. If we discover an error in the price of a product you’ve ordered, we will contact you to discuss how to proceed.
10. Third Party Payment Processors:
In some cases, third party payment processors may be involved in payment processing. The use of such processors in subject to their respective terms and conditions.
By making a payment on our platform, you acknowledge that you have read and agree to these Terms of Service.
Passing of Property
Upon successful delivery and acceptance of the products by the customer, ownership and property of the products pass from The Oasis Bliss to the customer.
Risk
All products purchased from The Oasis Bliss are at the risk of the customer upon delivery. We are not liable for any damage, loss, or injury resulting from the use or handling of our products. We recommend testing product on wrist before full use. If an issue occurs please contact a doctor and refrain from further using the product. The Oasis Bliss not be held liable for any allergic reactions or related incidents.
Delivery
We aim to provide efficient and reliable delivery services. Delivery times and charges are specified during the checkout process. Please refer to our ” Standard Delivery Policy’ for detailed information.
Acceptance, Cancellation, Returns, and Inspection
By using our services or making a purchase on The Oasis Bliss platform, you agree to abide by these Terms of Service, including our policies on cancellation, returns, and the inspection of goods. Your continued use of our services constitutes your acceptance of these terms and your commitment to adhere to our established policies.
Cancellation and Returns Procedure (20-Day Expiry Date)
Our comprehensive “Cancellation and Returns Procedure” can be found on our website. It outlines the process for cancellations, returns, and goods inspection, including our 20-day expiry date policy. By using our services or making a purchase, you agree to abide by these procedures.
Complaints
We value your feedback. If you have any concerns, issues, or complaints regarding our products or services, please don’t hesitate to contact our Customer Support team on customerservice@theoasisbliss.co.uk We are committed to addressing your feedback promptly and to your satisfaction.
Accuracy of Information
We strive to provide accurate and up-to-date product information, but errors or inaccuracies may occasionally occur. The Oasis Bliss is not liable for any inaccuracies, and we reserve the right to correct and modify information as needed.
Intellectual Property
All content and intellectual property on The Oasis Bliss platform, including but not limited to logos, product descriptions, and images, are protected by copyright and other applicable laws. You may not use, reproduce, or distribute our intellectual property without prior written consent.
Third-Party Links
Our platform may contain links to third-party websites or resources for your convenience. The Oasis Bliss is not responsible for the content, accuracy, or practices of these external sites.
Submissions
We appreciate your feedback, suggestions, and any content you may submit to The Oasis Bliss. By providing us with your submissions, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, and publish the content for the purpose of improving our products and services. You retain ownership of your content and may request its removal at any time.
By making a submission, you represent and warrant that you have the necessary rights to grant us this license and that your content does not violate any applicable laws or infringe upon the rights of others.
General
1. Entire Agreement:
These Terms of Service, together with any referenced policies or documents, constitute the entire agreement between you and The Oasis Bliss and supersede any prior agreements, understandings, or representations.
2. Modification:
The Oasis Bliss reserves the right to modify, amend, or update these Terms of Service at our discretion. Any changes will be posted on our website, and it is your responsibility to review them periodically.
3. Contact Information:
If you have any questions or concerns about these terms, please contact us at customerservice@theoasisbliss.co.uk
By using our services, you acknowledge that you have read, understood, and agree to abide by these Terms of Service.
Governing Law
These Terms of Service are governed by the Court of Law, United Kingdom. Any legal actions, disputes, or claims arising from your use of our services shall be subject to the exclusive jurisdiction in the Court of Law, United Kingdom.